Terms & Conditions
1.Making a Purchase
The following terms and conditions apply to all transactions on BudgetBathroom4u.com.
The placement of an order indicates your acceptance of these terms and conditions.
Please read them carefully and print a copy for future use.
To order goods through this website you must be at least 18 years of age and accept delivery within the UK.
We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.
WE STRONGLY ADVISE THAT YOU DO NOT BOOK PLUMBERS OR CONTRACTORS UNTIL YOUR GOODS HAVE ARRIVED AND HAVE BEEN CHECKED, WE ARE NOT LIABLE FOR ANY PLUMBERS OR CONTRACTORS COSTS, CONSEQUENTIAL LOSS OR COMPENSATION IN ANY WAY Budgetbathrooms4u.com is a mail order company only.
Order Acceptance and Processing All orders are accepted when your credit/charge/debit card is processed. Any email or other acknowledgment of your order is merely to report that your request has been received and will be looked at, and does not in any way denote acceptance of your order regardless of any wording on the email. Budgetbathrooms4u.com reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order.
2. Description of Goods
All images, descriptive matter, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods. All specifications given to the Customer are approximate and intended as a guide only.
We always endeavour to ensure all product descriptions are correct, but advise customers to seek technical advice from qualified sources prior to ordering products and any work to be carried out.
Whilst we make every effort to reproduce the colours of the products correctly slight variations may occur during the print and photography process.
3. Special Orders
Special orders are hand made to customers own specification and therefore cannot be cancelled. Please bear in mind that as these products are bespoke delivery times may vary.
4. Payment and Price
We are entitled to make adjustments to the price to take account of any increase in our supplier's prices or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed.
We ask that all goods be paid for on completion of order and that all funds are cleared prior to delivery. We accept most major credit and debit cards such as VISA, MASTERCARD and MAESTRO On the order you must provide us with your exact billing address and telephone number - the address and telephone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order.
We accept:- DELTA, MASTERCARD, MAESTRO, VISA & VISA ELECTRON In the event that there is a pricing error on the website or in our printed catalogues then Budgetbathrooms4u.com will not be bound to honour any orders made at that price.
PLEASE NOTE: We only accept Debit/Credit card payments from cards registered to an address within the UK.
5. Delivery Information
We endeavour to deliver most products within 10 days, however some items may take longer.
All delivery dates given are only provisional. Goods are subject to availability and delay in delivery of goods is sometimes outside of our control, and we accept no liability whatsoever in respect to late deliveries.
If you have any questions regarding your delivery please telephone our transport company on 0800 917 3206.
Budgetbathrooms4u.com strongly advises you not to book your installers or engage in any preparatory work until full receipt of your goods. If any item is out of stock, a Budgetbathrooms4u.com sales advisor will email or telephone you to advise you of the expected delivery date.
Changes to delivery details made by the purchaser after the goods have been handed to the delivery company will incur an additional charge of £20.
If the agreed delivery cannot be completed due to the purchaser being unable to accept the goods, then a charge of £20 will be applied to cover re delivery costs. If goods are ordered over the weekend or on a bank holiday the order date is taken as the following working day for delivery purposes. If a delivery would normally fall due over the Christmas shut down period the delivery period may be extended to a later date.
After completion of your order please check your receipt and ensure that all the details are correct. If you are in any doubt please contact our sales department immediately as post delivery changes take time and can be an inconvenience to you. GOODS MUST BE CHECKED WHILST THE DRIVER IS ON THE PREMISES.
We aim to deliver the following items within the time schedule below -
Small Items (i.e. taps, shower valves, accessories) : 4 – 7 working days
Medium/Large items (i.e. baths, shower enclosures, ceramics) : 7 -10 working days
Special Order items (i.e. made to order furniture, special finish items) 6 – 8 weeks
Out of stock items will be despatched on a similar timescale when in stock.
You will be advised of any changes to the expected in-stock date. When ordering more than one item the delivery timescale of an order is dependent on the size of the largest item in the order. To ensure your order reaches you in perfect condition we send goods via a door to door two man delivery service. We do not deliver these larger items outside the UK. Please note that deliveries to Northern Ireland, Eire, Isle of Man and Channel Islands will be delivered by a one man delivery service.
If your item is not in stock we will back order for you, or give you the option to cancel your order if you would rather not wait.
Budgetbathrooms4u.com cannot consider any claim for shortages or damages 72 hours after delivery. Please ensure that all goods are checked by yourself and that any problems are reported to our customer care team on 0800 917 3206 within 72 hours of delivery. As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver to the address on the order and goods will not be left without a signature unless authorised by the person named on the order. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk.
Delivery will be made to the nearest hard road point. Our delivery staff will be as helpful as possible but they will need assistance with heavy goods and we regret that they are NOT insured to carry goods up stairs. (All our delivery vans are single man operated)
Delivery charges can be found under "Delivery Information" on our home page.
6. Returns and Cancellations
If you are not satisfied with your purchase for any reason, you have the right to cancel your order within 7 working days from date of delivery. To exercise your right of cancellation you must give written notice by post, email or fax, giving details of goods ordered and the delivery details.
For full details of how to return goods please contact our customer care team on 0800 917 3206. All non faulty goods must be returned within 7 days, and will only be accepted if returned unopened in their original packaging.
We reserve the right to not accept any products where the packaging is damaged or defaced and therefore unsuitable for resale.
Please note that the collection charge of £49.95 will be charged for all non faulty returns, and that this must be paid prior to any collection being processed. We will refund your money on orders within 28 days of cancellation less any delivery cost as detailed previously. Returns outside 28 days will not be accepted. Any returns notified after 7 days but within 28 days may be subject to an additional 20% restocking charge.
Please note that Whirlpool baths are made to order and are therefore not cancellable.
Should you decide to return goods yourself via a courier service of your own choice then please note that this is done entirely at your own risk, and you should always ensure that you obtain proof of postage / delivery for your reference. Always inform our customer care team regarding the details of any goods you intend to return.
Please note that we can only accept returned items from registered courier services, and that customers are unable to return items in person. With credit orders no returns are allowed after the 14 day cooling off period. If you have any questions regarding cancellations, or returns then please call our customer care team on 0800 917 3206
You will own the goods once we have received your payment in full. We will issue you with an electronic invoice once we have dispatched the goods to you.
Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.
All our products are covered by a 12 month guarantee unless specified otherwise. Terms and Conditions do not affect your statutory rights.
Budgetbathrooms4u.com do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
All rights in the site design, text, graphics and other content, interfaces, and the selection and arrangements thereof belong to Budgetbathrooms4u.com (House of Hermano Ltd). All rights are reserved save as set out below.
Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Budgetbathrooms4u.com or using this site as a shopping resource.
Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication is strictly prohibited.
11. Disclaimer and Limitations on BUDGETBATHROOMS4U.COM (House of Hermano Ltd) Liability
WITHOUT PREJUDICE TO STATUTORY RIGHTS AFFORDED TO PURCHASERS OF PRODUCTS, THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY, AND IN PARTICULAR, BUDGETBATHROOMS4U.COM (House of Hermano Ltd) DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.
PRODUCTS PURCHASED FROM BUDGETBATHROOMS4U.COM (House of Hermano Ltd)AND RELATED SERVICES, WHICH ARE PROVIDED BY BUDGETBATHROOMS4U.COM (House of Hermano Ltd), ARE WARRANTED IN ACCORDANCE WITH LAW, AND NOTHING HEREIN IS TO BE TAKEN TO EXCLUDE OR RESTRICT ANY RIGHTS, WHICH APPLICABLE LAW GRANTS TO CONSUMERS IN RESPECT OF SUCH PRODUCTS OR SERVICES. INDIVIDUAL PRODUCTS MAY BE THE SUBJECT OF ADDITIONAL WARRANTIES OR GUARANTEES GIVEN BY THEIR MANUFACTURERS DIRECTLY.
SUCH WARRANTIES ETC. ARE NOT ENFORCEABLE AGAINST BUDGETBATHROOMS4U.COM (House of Hermano Ltd), BUT ONLY AGAINST THE PERSON GIVING THEM. BUDGETBATHROOMS4U.COM (House of Hermano Ltd) ARE RETAILERS AND NOT TECHNICAL EXPERTS IN THE FIELD OF HEATING, PLUMBING OR BATHROOM INSTALLATION.
ALL BUDGETBATHROOMS4U.COM STAFF ARE INSTRUCTED NOT TO GIVE ANY FORM OF TECHNICAL ADVICE. IF YOU HAVE A TECHNICAL QUERY IT SHOULD BE DIRECTED TO A SUITABLY QUALIFIED PROFESSIONAL, I.E. A CORGI REGISTERED GAS INSTALLER OR A MEMBER OF THE INSTITUTE OF PLUMBING.
YOU AGREE THAT ANY ADVICE GIVEN BY A MEMBER OF BUDGETBATHROOMS4U.COM (House of Hermano Ltd) WILL NOT BE RELIED UPON WITHOUT VERIFICATION WITH A SUITABLY QUALIFIED PROFESSIONAL. BUDGETBATHROOMS4U.COM (House of Hermano Ltd) ACCEPTS NO RESPONSIBILITY FOR ANY DAMAGE CAUSED BY YOUR RELIANCE ON ANY SUCH ADVICE.
BUDGETBATHROOMS4U.COM (House of Hermano Ltd) RESERVES THE RIGHT TO AMEND THE TERMS OR TERMINATE THE TRADE ACCOUNT SCHEME AT ANY TIME. ANY SUCH CHANGES WILL BE DOCUMENTED ON THIS WEBSITE. THE QUANTITY OF STOCK SHOWN ON THE WEBSITE FOR EACH ITEM IS AUTOMATICALLY UPDATED EVERY 10 MINUTES, BUT SHOULD BE USED AS A GUIDE ONLY, AND IT DOES NOT GUARANTEE THAT STOCK CAN BE ALLOCATED TO AN ORDER.
WHILST BUDGETBATHROOMS4U.COM WILL MAKE EVERY EFFORT TO ENSURE THE QUALITY SHOWN IS ACCURATE, WE CANNOT BE HELD LIABLE FOR ANY ERRORS THAT MAY OCCUR FROM TIME TO TIME WITH REGARD TO STOCK AVAILABILITY. CUSTOMERS WILL BE ADVISED OF ANY SHORTAGES BY OUR CALL CENTRE.
12. Contact Details
Budget Bathrooms 4 U
Freephone: 0800 917 3206